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- Flexible B2B eCommerce Platforms are shaping the Manufacturing and Distribution landscape
Flexible B2B eCommerce Platforms are shaping the Manufacturing and Distribution landscape

Editor’s Note
Insights from this edition to keep you informed and ahead.
In today’s B2B world, your platform should be able to handle custom workflows like approvals and pricing rules, scale from 100 to 100,000+ products, and connect easily with systems like your ERP, CRM, or inventory,” says industry leaders.
It should also enable you to run multiple storefronts for different brands or regions, add new features through APIs, and sell across every channel—website, mobile, marketplaces, and more.
A platform that grows with your business is a platform built to last—and with the right technology partner, you can turn that vision into reality.
Featured Whitepaper
Featured asset to deepen your digital commerce knowledge
To satisfy growing expectations for seamless, tailored interactions, leading distributors are incorporating Generative AI into their digital toolkits. This next-gen technology goes beyond pattern recognition—using massive data sets to craft dynamic content and human-like dialogue. Wesco is using generative AI to run a smart chatbot that talks like a real person and helps customers quickly. It improved their online service without changing the whole eCommerce system. | ![]() |
Trend Watch
Latest trends and tips to boost operational excellence

Digital and data-driven models continue to dominate B2B commerce.
1. Digital-First & Rep-Free Engagement
80% of B2B sales interactions will occur in digital channels by 2025, as buyers increasingly rely on online tools for discovery, evaluation and purchase.
75% of B2B buyers prefer a rep-free sales experience, spotlighting the urgency for seamless self-service journeys alongside hybrid support.
Only 17% of the total purchase journey is spent in meetings with sales reps, meaning sellers must maximize limited time through high-value, targeted interactions.
2. Democratized Development & Agility
By 2025, 80% of low-code/no-code tool users will be outside traditional IT, accelerating innovation by empowering business teams to build and modify applications without deep technical involvement.
3. Emerging Technologies in B2B Commerce
20% of B2B sales organizations will employ digital twins of customers by 2027, enhancing personalization and predictive analytics for improved decision-making.
15 billion connected products are expected to autonomously purchase services and supplies by 2028, transforming procurement and supply-chain models through IoT-driven automation.
4. Future Themes to 2030
Digital commerce trends will coalesce around customer-centricity, connectivity, agility and intelligence, guided by AI’s growing role in unifying experiences across channels.
(Source - Gartner, Digital Commerce 360, Forrester)
Platform Pulse
Key updates from top B2B eCommerce platforms globally
Virto Commerce recently rolled out Packaged Business Capabilities (PBCs) — modular units for catalog, pricing, and checkout. These can be deployed independently and scaled without touching the core platform.
Virto provides Headless & API-First Architecture – Quickly create custom frontends that integrate smoothly with your existing systems.
Unified Omnichannel Management – Control your web, mobile, and marketplace sales from one centralized platform.
Success Snapshot
Real-world success stories showcasing innovation & growth impact.
![]() 2x Better ScalabilityDe Havilland Aircraft of Canada soars with a robust B2B eCommerce ecosystem, blending advanced storefront technology with scalable backend ERP integrations for complex global requirements. | ![]() 40% Faster ProcessingBy replacing a legacy fox-pro system with flexible B2B eCommerce platform, New Benefits equips itself to deliver exceptional value and meet the evolving needs of their partners and members. |
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